Shipping policy

Shipping Policy

Welcome to Shop Lois! We are committed to providing a smooth and hassle-free shopping experience. Below is our shipping policy to ensure clarity and transparency.

Processing Time 

• Orders are typically processed and shipped within 1–2 business days.
• Estimated total delivery time is 5–8 business days from the order date.
• Processing times may vary during peak seasons or due to unforeseen circumstances.

Shipping Times

• Domestic Shipping: FREE SHIPPING ON EVERY ORDER - estimated delivery 5–8 business days. Tracking is provided when your order ships.

Shipping Costs

• Enjoy free shipping on orders!

Tracking Your Order

• Once your order is shipped, you will receive a confirmation email with a tracking number to monitor your package.
• Please allow up to 48 hours for tracking updates to appear.

Missing or Delayed Shipments

• If your order is delayed or missing, please contact us at shoploissupport@gmail.com. We will work with the shipping carrier to resolve the issue promptly.

Incorrect Address

• Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Contact Us

If you have any questions about your order or shipping, feel free to reach out to us at:

• Email: shoploissupport@gmail.com
• Phone:+1 219-433-6785 
  
  Thank you for shopping with Shop Lois!