Shipping policy

Shipping Policy

Welcome to Shop Lois! We are committed to providing a smooth and hassle-free shopping experience. Below is our shipping policy to ensure clarity and transparency.

Processing Time

Orders are processed within 7-12 business days after payment confirmation.
Processing times may vary during peak seasons or due to unforeseen circumstances.

Shipping Times

Domestic Shipping: Orders within the United States typically arrive within 5-7 business days.
International Shipping: Delivery times vary depending on the destination, generally taking 7-20 business days.
Please note that delays may occur due to customs, public holidays, or other factors beyond our control.

Shipping Costs

Enjoy free shipping on orders!

Tracking Your Order

Once your order is shipped, you will receive a confirmation email with a tracking number to monitor your package.
Please allow up to 48 hours for tracking updates to appear.

Customs and Duties

For international orders, any customs duties, taxes, or fees are the responsibility of the customer. Please check your country’s regulations before placing an order.

Missing or Delayed Shipments

If your order is delayed or missing, please contact us at blackmoneloise@yahoo.com. We will work with the shipping carrier to resolve the issue promptly.

Incorrect Address

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Contact Us

If you have any questions about your order or shipping, feel free to reach out to us at:

Email: blackmoneloise@yahoo.com
Phone:+1 219-433-6785

Thank you for shopping with Shop Lois!